The information provided by Travel Solutions ("we", "us", "our") on this website is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site. Your use of the site and reliance on any information is solely at your own risk.
1. Independent Booking Facilitator
Travel Solutions is an independent booking facilitator. We are not a car rental company, and we do not own, operate, maintain, or insure any vehicle shown on this website. All vehicles are supplied and operated by third-party rental vendors in Australia and the United States. The rental contract for the vehicle is between you and the vendor. Travel Solutions is not affiliated with, endorsed by, or sponsored by any specific rental brand unless expressly stated.
2. Vehicle Images & "Or Similar" Categories
Vehicle photographs and model names on this site (e.g., "Toyota RAV4 or similar") are indicative of the vehicle category only. The exact make, model, colour, and features of the vehicle you receive at pickup may differ, while remaining within the same category class (seats, transmission, and luggage capacity).
3. Pricing & Availability
Daily rates shown are base rates for each vehicle category and are subject to change without notice until a booking is confirmed and paid. The final amounts payable online are always displayed on the booking page before you pay. Taxes, airport fees, insurance excess reductions, fuel, tolls, young-driver surcharges, and optional extras may be charged separately by the vendor at pickup and are not included in online prices unless expressly stated. Vehicle availability is not guaranteed until confirmed.
4. Vendor Services & Vehicle Condition
We are not responsible for vendor-side service failures, counter wait times, vehicle cleanliness, mechanical issues, breakdowns, or accidents. Any issue with the vehicle itself should be reported to the vendor immediately and to us on 1-888-408-6979 so we can assist in resolving it.
5. No Professional Advice
Nothing on this website constitutes legal, insurance, financial, or travel advice. Insurance summaries are general descriptions only — always read the vendor's rental agreement and insurance documents before signing. You are responsible for ensuring you meet licensing, visa, and road-rule requirements of the country and state in which you drive.
6. Advertising & Affiliate Disclosure
This website may be promoted through paid advertising channels, including Google Ads. We may receive a commission or fee from rental vendors for bookings facilitated through this site. This does not increase the price you pay. All promotional claims (such as free cancellation windows) are as described in our Refund & Cancellation Policy.
7. External Links
This site may contain links to external websites (including Stripe's secure checkout) that are not operated by us. We have no control over the content, privacy practices, or availability of such sites and accept no responsibility for them. Inclusion of a link does not imply endorsement.
8. Website Availability & Errors
We do not warrant that the website will be uninterrupted, error-free, or free of viruses. We reserve the right to correct obvious pricing or typographical errors — if an error affects a confirmed booking, we will offer you the choice of the corrected price or a full refund.
9. Limitation of Liability
To the fullest extent permitted by law, Travel Solutions shall not be liable for any loss or damage of any nature arising from your use of this website or reliance on its content. This disclaimer does not exclude liability that cannot be excluded under the Australian Consumer Law or applicable US consumer protection statutes. See our Terms & Conditions for complete liability provisions.
10. Contact
Questions about this Disclaimer? Call 1-888-408-6979 — 24/7 toll-free — or email support@travelsolutions.com.